Retail Associate

The store associate  is responsible for creating meaningful interactions with people and intentionally educating on the Muskoka Grown brand and cannabis information. You are passionate, with a high level of knowledge about cannabis and customer service.  You are part of the Muskoka Grown brand and are committed to sharing its core values with customers.

Responsibilities

  • Positive representative of Muskoka Grown at all times

  • Educates customers on cannabis within Health Canada’s guidelines

  • Go above and beyond for customers 

  • Create a positive atmosphere and expertly guides the customer through our cannabis education

  • Stays up to date on all product knowledge and can educate customers on product available through the OCS and other licensed brick and mortar cannabis stores

  • Handles customer feedback and escalates concerns when required

  • Support with completing all tasks and duties as assigned

  • Adhere to all company training and operational standards and procedures 

  • Partake in daily,  weekly and monthly meetings

  • Other duties assigned

Qualifications and Requirements

  • Maintain all provincial and federal cannabis regulations

  • Regularly achieves daily goals and metrics as set out by the leadership team

  • Uphold all policies, programs and best practices at Muskoka Grown 

  • Must have evening and weekend availability

  • Advanced knowledge of Cannabis

  • Must excel in customer service environment

  • Able to lift 5-30lbs

Job type

  •  Part-time weekends

Experience

  • Retail: 1 year (Preferred)

  • CannSell (Required)

Education

  • Secondary School (Preferred)

Additional Information

The chosen applicant will be required to successfully complete background and reference checks.

Muskoka Grown thanks all candidates for their interest; however, only those selected to continue in the process will be contacted. 

Muskoka Grown is committed to creating a diverse environment and is proud to be an equal opportunity employer. 

To apply for this position, please send your resume to: careers@muskokagrown.com (Subject: Harvest Technician).


Andrea Grand